Shipping policy
Shipping Policy
At CUSTODIA LIMITED, we're committed to delivering your order as quickly and reliably as possible.
Please review our Shipping Policy below to understand how we process and ship orders.
Delivery Times
• Processing time: 1–3 business days.
• Estimated delivery: 5–12 business days, depending on your location.
Please note that delivery estimates begin once your order has been shipped, not from the date of purchase. Actual delivery times may vary due to customs clearance, carrier delays, weather conditions, or other factors beyond our control.
Shipping Costs
• Free worldwide shipping on all orders.
Order Processing
Orders are processed within 1–3 business days after your purchase is confirmed.
Once an order has entered processing, we are unable to cancel, modify, or change the shipping address. Please ensure all order details are correct before completing your purchase.
Orders are processed Monday through Friday, excluding public holidays.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong product, contact us within 7 days of delivery at info@learn-cart.com.
To help us resolve the issue quickly, please include your order number along with clear photos of the product and its packaging.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor your shipment throughout delivery.
Lost or Stolen Packages
If your package appears to be lost or stolen, please contact us at info@learn-cart.com. We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate solution.
Shipping Restrictions
We currently ship to most countries worldwide. However, delivery to certain destinations may not be available due to local regulations or carrier restrictions.
Customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities, where applicable.
Contact Us
If you have any questions regarding shipping or your order, please contact us at info@learn-cart.com.
Thank you for shopping with CUSTODIA LIMITED. We appreciate your trust and will do our best to deliver your order safely and on time.